The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Tours/Ticket assistance
Business
Fax/Photocopying
Children
Cots
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
48 Queensborough Terrace,
London,
United Kingdom,
W2 3SJ,
Greater London
Map view
street view
48 Queensborough Terrace,
London,
United Kingdom,
W2 3SJ,
Greater London
City landmarks
Park
Hyde Park
2.0
km
Garden
Buckingham Palace
3.2
km
Museum
Victoria and Albert Museum
2.4
km
Museum
Science Museum
2.1
km
Museum
Natural History Museum
2.2
km
Marylebone Rd
Madame Tussauds London
2.4
km
Park
Kensington Gardens
830 m
87-135 Brompton Rd
Harrods
2.1
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
4.6
km
Museum
The British Museum
4.1
km
Event hall
Royal Albert Hall
1.6
km
Praed St
Paddington
1.2
km
Gallery
Wallace Collection
2.3
km
Monument
The Albert Memorial
1.4
km
LondonEngland
Bayswater
810 m
Art object
Sherlock Holmes Museum
2.3
km
Westbourne Grove
Westbourne Grove
1.2
km
Museum
Design Museum
2.3
km
Monument
Peter Pan Statue
730 m
Park
Holland Park
2.1
km
Great Central House
Marylebone
2.6
km
Oxford Street
Oxford Street
2.8
km
Museum
18 Stafford Terrace
1.5
km
Store
Kensington High Street
1.7
km
Fountain
Princess Diana Memorial Fountain
1.4
km
London W2England
Notting Hill
1.5
km
Museum
Leighton House Museum
2.5
km
Nearby
Palace
Kensington Palace
500 m
Kensington Gardens
Elfin Oak
500 m
Restaurants
TukTuk
490 m
54 Queensway
Pat's Cafe
390 m
19 Leinster Terrace
Putera Puteri
470 m
7 Inverness Place
Restaurant 40's
430 m
40 Queensway
Tuk Tuk Thai Noodle Bar
480 m
54 Queensway
The Waffle Factory
510 m
58 Queensway
Subway
520 m
Unit 5A Paddington Central
Pizza Hut
500 m
103 Queensway
Normah's
310 m
Normahs 23-25 Queensway Queensway Market
Reviews and Ratings
Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
Convenient location
Close to Hyde Park
Room cleanliness
Service inconsistency
5.8/10
Guest rating
Rooms
5.0
Location
7.8
Service
5.0
Dining
5.1
Guest reviews
5.8/10
based on 27 reviews
2.5/5
based on 2300 reviews
6.1
6.1/10 based on 6516 reviews
#1081 based on Tripadvisor
Wayne
United Kingdom,
May
2024
5.0/10
My stay at the hotel was a mixed experience. The location was great, near Hyde Park and within walking distance of many attractions. However, the room had issues with the door card not working and a strange smell like a sewage leak. The service was lacking, with unhelpful and rude staff. The dining was subpar, with cold and tasteless food initially but improved slightly after feedback. The price seemed reasonable for the location, despite the shortcomings.
Rooms
5.0
The room had issues with the door card not working and a strange smell like a sewage leak.
Service
5.0
The service was lacking, with unhelpful and rude staff.
Location
8.0
The location was great, near Hyde Park and within walking distance of many attractions.
Dining
5.0
The dining was subpar, with cold and tasteless food initially but slightly improved after feedback.
Facilities
Jack
United Kingdom,
May
2024
6.4/10
I had a mixed experience at the hotel. The rooms were nicely equipped with amenities like a hairdryer, tea, coffee, shampoo, shower gel, and a safe, but the air conditioning was not very soundproof and there was a strong paint smell due to fresh painting. The service was hit or miss, with friendly interactions contrasted by disinterest and occasional rudeness. The location was convenient, close to transportation options and Hyde Park, although some staff interactions left a sour note. The dining experience was lackluster, offering limited and cheap quality choices. Overall, there were positive and negative aspects to consider.
Rooms
7.0
The rooms were nicely equipped with essential amenities, but the air conditioning was not soundproof and there was a strong paint smell from recent renovations.
Service
6.0
The service was a mixed bag, ranging from friendly interactions to instances of disinterest and rudeness.
Location
8.0
The location was convenient, with easy access to transportation and nearby Hyde Park, although some staff interactions were less welcoming.
Dining
5.0
The dining experience was lackluster, offering limited and low-quality options.
Facilities
6.0
Mary
United Kingdom,
April
2024
5.0/10
I found the hotel to have both positive and negative aspects. The rooms were small with no real sunlight, and the second room was also unclean with broken shower doors. On the bright side, the space was ample despite being excessively hot without proper ventilation. The staff's response to my concerns varied from being unhelpful and nonchalant to being attentive and going out of their way to assist.
Rooms
5.0
The rooms were small with no real sunlight and some cleanliness issues.
Service
5.0
The staff's response was inconsistent, ranging from unhelpful to attentive.
Location
7.0
The location was convenient, close to Hyde Park and public transportation.
Dining
5.0
The dining experience had limited options and a disorganized feel.
Facilities
6.0
Leslie
United States,
April
2024
6.4/10
My stay at the hotel was a mixed experience. The rooms were comfortable but a little tired, and the lack of proper ventilation made them feel stuffy. On the bright side, the location was excellent, right next to Hyde Park, and the free parking on weekends was a great perk. However, the service was inconsistent, with some friendly interactions but also encounters with unfriendly and rude staff members. The dining options had a good selection of food, but the staff's language barrier made communication difficult. Overall, a decent stay but with some room for improvement.
Rooms
6.0
The rooms were adequate but a bit tired and lacked proper ventilation.
Service
5.0
The service was a mix of good and unfriendly interactions.
Location
8.0
The location was great, next to Hyde Park and close to underground stations.
Dining
7.0
The dining options had a good selection of food, but language barriers with staff were challenging.
Facilities
6.0
The hotel had basic facilities and was below ground level.
Shane
United States,
February
2024
5.2/10
The hotel had some issues with the rooms being noisy and in poor condition, but it was conveniently located for exploring the city and had some positives in the dining options.
Rooms
5.0
The room I stayed in was right next to the kitchen and stairway, resulting in constant noise and disturbance. It was hot and loud due to the ventilation system, making it hard to sleep. The room was in terrible condition, with multiple issues similar to those experienced by others.
Service
5.0
Some incidents of rudeness were reported, including entering rooms without permission. Payment collection in advance was noted.
Location
6.0
The location was described as convenient for accessing Winter Wonderland Hyde Park, a 5-minute walk to the underground station, and close to Queensway station.
Dining
7.0
The dining experience varied from average with repetitive food at a specific price to lovely English breakfast and a good variety of fresh options, including a hot buffet. The Hungarian beef stew was highlighted as a positive dish.
Facilities
Facilities were not extensively discussed, but some negative points were noted, such as noise and cramped spaces, especially in the dining area.
Nick
United Kingdom,
February
2024
5.0/10
The hotel's rooms were tight and crowded, with the heating system running constantly. The service was lacking in helpfulness and noise level. The location was convenient but had issues with noise and light from the corridors. The dining experience had some issues with food quality. Overall, it's suitable for a short stay but has some drawbacks to consider.
Rooms
5.0
The rooms were small and crowded, making it difficult to move around. The heating system was on all day and night.
Service
5.0
The service was not very helpful and noisy in the morning.
Location
6.0
The hotel's location was convenient for our needs but had noise and light issues from the corridors.
Dining
5.0
The dining experience had some issues with food quality, like inedible bacon.
Facilities
6.0
The hotel facilities were average, suitable for a short stay.
David
United Kingdom,
February
2024
5.8/10
My stay at the hotel had its ups and downs. The room was tiny, with creaky floors and an odd door alignment, but the location was fantastic, close to Hyde Park and the tube station. The service was a mix of quick issue resolution but unhelpful staff. Dining was average, and the size of the room floor was a concern.
Rooms
5.0
The room was tiny and had creaky floors, but it was clean
Service
6.0
The staff quickly addressed issues but were not very friendly
Location
9.0
The hotel's location near Hyde Park and the tube station was brilliant
Dining
5.0
The dining experience was average
Facilities
5.0
Limited facilities
Marie
United States,
January
2024
6.0/10
The hotel had a mixed experience with cozy and warm rooms, yet some inconveniences such as misleading room setup and maintenance issues. The service was lacking engagement and communication, and the location offered convenience with minor setbacks. The dining options were good but somewhat repetitive. Overall, an average stay with room for improvement.
Rooms
6.0
The room was warm and comfortable but had misleading features.
Service
5.0
The service was not very helpful and lacked attentiveness.
Location
7.0
The location was convenient but had some drawbacks for the number of guests.
Dining
7.0
The dining experience was good with diverse choices but got repetitive after some time.
Facilities
The hotel offered average facilities, nothing exceptional.
Daphne
United Kingdom,
January
2024
5.0/10
The hotel was a mixed experience. Although the location was convenient and close to tube stations and Hyde Park, the rooms were disappointing with noise coming from everywhere, an unpleasant smell, and lack of cleanliness. The service had its ups and downs with some helpful and friendly staff but also instances of rudeness. The dining experience left much to be desired with inconsistencies and unavailable menu items. On the positive side, the location was good and accessible, although the rooms and service did not live up to expectations.
Rooms
5.0
The rooms were noisy, smelly, in the basement with unsecured windows, and not clean upon arrival.
Service
5.0
The service had moments of helpfulness and courtesy but also incidents of rudeness and unaddressed requests.
Location
8.0
The location was good, being close to tube stations and the edge of Hyde Park for a pleasant stroll.
Dining
5.0
The dining experience was inconsistent with missing items and delays in service.
Facilities
5.0
The facilities were lacking in maintaining the basic standards expected from a hotel.
Convenient location
Room cleanliness
Gary
United Kingdom,
January
2024
6.8/10
My stay at the hotel had its ups and downs. The rooms were not in the best condition with falling fittings, bowed tables, and broken seat legs, but after moving to a different room, things improved. The location was excellent, just minutes away from Hyde Park and a tube station, making it convenient for exploring London. The service was a mix of unhelpful attitudes and professional assistance. The dining experience had its flaws with inedible bacon, but overall, it offered a good choice of meals. Facilities were decent, though there were issues with noise and poor lighting in certain areas.
Rooms
6.0
The initial room was disappointing with various issues, but the superior room I was moved to had a desk with tea/coffee facilities.
Service
5.0
The service was a mix of unhelpful and professional attitudes, leaving me with a bit of a mixed impression.
Location
9.0
The location was excellent, just minutes away from Hyde Park and a tube station.
Dining
7.0
The dining experience had its flaws with inedible bacon but offered a good choice of meals overall.
Facilities
7.0
The facilities were decent, but noise and poor lighting were noticeable in certain areas.
Convenient Location
Room Condition
George
United Kingdom,
December
2023
5.0/10
The hotel's room was nice and good value, but it was very dirty with molds and had iron stains on the floor, holes in the walls, and marks on the walls, leaving it unclean. The room was also so small with no room to maneuver.
Rooms
5.0
The room was small and unclean with various issues.
Service
5.0
The staff lacked customer service skills and were not helpful or welcoming. They need training in customer-facing roles.
Location
8.0
The location was perfect for the price, very close to Queensway station and other transport links.
Dining
6.0
The dining experience was average but fair for the price paid, with some items not available as listed on the menu.
Facilities
5.0
The serving area for breakfast was chaotic due to poor layout causing bumping and knocking. Improvements are needed in the dining setup.
Jessica
United Kingdom,
December
2023
5.0/10
The hotel was in a very central location, which was convenient for exploring different parts of London. The rooms were extremely small and had issues with creaking floors and misaligned doors, making the stay uncomfortable. The service was a mix of unfriendliness and friendliness, with some staff being rude and others polite. The dining experience left much to be desired with limited and cold food options. However, the peaceful location and proximity to key attractions were positive aspects of the stay.
Rooms
5.0
The rooms were very small and had various maintenance issues.
Service
5.0
The service was a mix of unfriendly and friendly interactions.
Location
7.0
The only positive point was the very central location, convenient for exploring different parts of London.
Dining
5.0
The dining options were limited and the food was often cold.
Facilities
Central location
Small rooms
Robin
United Kingdom,
December
2023
6.6/10
The hotel offers clean and good value rooms, with friendly service. The location is excellent with easy access to local attractions and amenities. Dining options vary in quality. Overall, a decent stay with room for improvements.
Rooms
7.0
The room was small but clean and good value for money.
Service
7.0
The service was good, but lacked a personal touch.
Location
8.0
The location is excellent, with convenient access to Hyde Park and local transportation options.
Dining
5.0
The dining experience had limited options and could be improved.
Facilities
6.0
Basic facilities are available, but nothing extraordinary.
Lucy
United Kingdom,
November
2023
7.8/10
The hotel offers compact but nice rooms that are very clean and comfortable. While the rooms were recently renewed and updated, some shortcomings like dirty walls and uncomfortable bedding were noticed. The service provided was top-notch, with attentive and friendly staff attending to needs efficiently. The location is excellent, skirting the edge of Kensington Park and within a short walk to multiple tube stations, making it convenient to explore the city. The dining experience offered a decent selection despite being a bit overpriced. Overall, the hotel provides good value for money with its clean rooms and great service, although there are minor room issues and dining costs to consider.
Rooms
7.0
The rooms were very clean and comfortable, despite some minor issues like dirty walls.
Service
9.0
The service from the staff was friendly and attentive, meeting all needs promptly.
Location
9.0
The hotel's location is excellent, near Kensington Park and within a short walk to tube stations.
Dining
6.0
The dining experience was decent, although slightly overpriced with limited choices.
Facilities
8.0
The hotel offers standard facilities to meet basic needs.
Paul
United Kingdom,
October
2023
5.0/10
I had a mixed experience at Bayswater hotel. The location was fantastic, just steps away from Hyde Park and Kensington Gardens, but the overall service and dining were disappointing. The rooms were small and not very clean, and the staff seemed unprofessional and unhelpful. However, the price was reasonable considering the prime location.
Rooms
5.0
The rooms were very small and not very clean.
Service
5.0
The staff seemed unprofessional and unhelpful.
Location
9.0
The hotel is in a fabulous location, right next to Hyde Park and Kensington Gardens.
Dining
5.0
The dining experience was disappointing with limited breakfast options.
Facilities
5.0
The hotel lacked proper maintenance and facilities.